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5 ways to over serve that don't cost money
It is so, so easy to fall into the trap of over serving by providing more balloons than your customer actually paid for. But the thing is, I think it's risky!
In this episode, I'll share with you 5 reasons why I think it's risky, plus 5 things you can do instead to over serve... and they won't take tons of money out of your pocket.
I'd love to hear if you're doing any of them already, or which ones you're going to start implementing first!
TIMESTAMPS:
03:25 - 5 reasons over serving with product is risky
10:04 - clear communication
13:11 - be present
19:42 - help out in a pinch
22:55 - celebrate your customers and share big events
27:04 - send a thank you
RESOURCES MENTIONED:
Fool Proof Formula for Gorgeous Garlands
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Host
Welcome to The Bright Balloon, a podcast where Sara Meyer shares bright ideas for your balloon business! I want you to make more money, eliminate stress and learn along with me as we grow our creative businesses together! Welcome to The Bright Balloon
